Technical Support & Resources

Comprehensive technical support, design resources, and application notes for Cree LED and Wolfspeed SiC components. Our experienced team is available to assist with your design challenges.

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Technical Email Support

Send detailed technical questions to our engineering team. Response time: 1-2 business days.

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Phone Consultation

Schedule a call with our technical specialists for complex design challenges.

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Design Review

Submit your design for expert review and optimization recommendations.

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On-Site Support

Our experts can provide on-site technical assistance at your facility (regional availability).

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Our Technical Team

Our support team consists of experienced Field Application Engineers (FAEs) with deep expertise in LED and SiC technologies. They have:

  • Advanced degrees in electrical engineering and related fields
  • Several years of experience in LED and power electronics applications
  • Direct relationships with Cree and Wolfspeed technical teams
  • Experience across multiple industries (lighting, automotive, industrial, etc.)

Technical FAQs

How do I determine the appropriate thermal management for my LED application?

Thermal management requirements depend on several factors: LED power consumption, ambient temperature, thermal resistance of the system, and desired operating life. A general rule is to maintain the LED junction temperature below the maximum rated value. Use Cree's thermal models and calculators to determine thermal resistance requirements for your specific application. Adequate heat sinking and proper thermal interface materials are critical for reliable operation.

What are the advantages of SiC MOSFETs over traditional silicon MOSFETs?

SiC MOSFETs offer several significant advantages over silicon devices: 1) Lower switching losses due to reduced reverse recovery in the body diode, 2) Higher switching frequencies enabling smaller magnetic components, 3) Higher temperature operation capability (up to 200°C), 4) Higher breakdown field strength allowing thinner devices with lower RDS(on). These benefits result in higher efficiency, higher power density, and reduced system size.

How do I select the right LED for my lighting application?

LED selection involves several key parameters: 1) Required luminous flux (lumens), 2) Color properties (CCT and CRI), 3) Package size constraints, 4) Operating current/voltage specifications, 5) Luminous efficacy requirements, 6) Cost constraints. Additionally, consider environmental factors like operating temperature, humidity, and required lifetime. Cree's selection guides and online tools can help narrow down the options based on your key requirements.

What is the difference between Cree's XLamp and J Series LEDs?

Cree's XLamp series are high-power LEDs designed for applications requiring high lumen density and maximum optical performance. The J Series are mid-power LEDs optimized for applications where cost efficiency and ease of system design are important. J Series LEDs are available in 2835, 3030, and 5050 packages with lower thermal resistance and are easier to manufacture with. XLamp LEDs offer higher luminous efficacy and flux density.

Training & Education

LED Fundamentals Course

Comprehensive course covering LED technology basics, electrical properties, thermal management, and optical design principles.

  • Self-paced online learning
  • Certificate upon completion
  • Real-world examples and exercises
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SiC Power Electronics Workshop

Hands-on workshop focused on SiC MOSFET and diode applications in power electronics systems.

  • Twice-monthly sessions
  • Lab exercises with actual components
  • Design tools and simulation included
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Custom Technical Training

On-site or virtual training tailored to your specific application and team requirements.

  • Customized content
  • Flexible scheduling
  • Direct access to our FAEs
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Need Technical Assistance?

Our expert engineering team is ready to support your design challenges from concept to production.

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