Frequently Asked Questions
Find answers to common questions about our products and services
General Questions
What products do you distribute?
We are an authorized distributor of Cree LED products (including XLamp series, J series, and LED modules) and Wolfspeed SiC components (SiC MOSFETs, SiC diodes, and power modules).
How can I request a sample?
You can request samples by contacting us through our contact form or emailing us directly. Please provide details about your application for proper sample selection.
What is your typical lead time?
Lead times vary by product and quantity. Stock items are typically available within 1-2 weeks. For specific lead times, please contact us.
Technical Questions
Do you provide technical support?
Yes, we provide comprehensive technical support with our team of experienced FAEs. We offer design assistance, application engineering support, and technical documentation.
Can you help with LED thermal design?
Yes, our technical team can provide guidance on thermal management for Cree LEDs, including heat sink selection, thermal interface materials, and thermal simulation support.